Spandana Sphoorty Financial Limited
Privacy Policy w.e.f. April 2025
This Privacy Policy describes how Spandana Sphoorty Financial Limited ("SSFL," "we," "us," or "our”) collect, use, store, process, disclose and delete your personal information when you use our mobile application, specifically designed for borrowers of SSFL (“the App”).
This policy is in addition to, and should be read in conjunction with, the privacy-related consents and clauses provided in your loan documents executed at the time of availing the loan.
Information We Collect
- Personal Information: We may collect personal details such as your name, phone number, and OTP.
- Financial Information: Information related to loan applications, repayment history, and transactions.
- Device Information: Device type, OS, IP address, and app usage patterns.
How We Use Your Information
- To Provide Services: Processing loan applications, payments, and customer support.
- For Communication: Sending updates, reminders, and important account-related communication.
- For Legal Compliance: Fraud prevention, credit reporting, and regulatory requirements.
Data Security
- We use industry-standard encryption and security measures to protect your information.
- SSFL implements reasonable precautions to prevent misuse or alteration of information.
- Third parties with whom we share data follow security standards as required by regulators.
- You acknowledge that internet transmission is not fully secure and provide information at your own risk.
Sharing Your Information
- With Third Parties: Shared only with trusted partners for loan processing, payments, analytics, and security. They follow the same data protection standards as SSFL.
- Sharing is also governed by your loan documents.
Your Rights
- Access and Correction: You may request access to or correction of your personal data.
- Data Deletion: You may request deletion subject to legal and contractual limitations.
Changes to This Privacy Policy
The Management may update or modify this policy from time to time. Updates will be posted on the App. Continued use of the App after changes constitutes acceptance.
Contact Us
Galaxy, Wing B, 16th Floor, Plot No.1, Sy No 83/1,
Hyderabad Knowledge City, TSIIC,
Raidurg Panmaktha, Hyderabad Rangareddy, TS 500081
1800-120-5519
css@spandanasphoorty.com